EN ISO/IEC 17024:2012 is an international standard that specifies the requirements for the operation of personal certification organisations. This standard ensures that certification bodies operate to appropriate standards of quality and competence to ensure that certification is credible and relevant. It includes requirements for the personnel, documentation, processes and resources of the certification organisation, as well as for the certification process and marking. This standard is appropriate for organisations involved in the certification of persons, whether public, private or non-governmental. It helps to ensure that the certification process is reliable and appropriate and that the people certified are competent in their fields.